Effective Date: 2026-05-29
This Privacy Policy explains how InVideo AI collects, uses, and protects your information when you use our website and services. By using InVideo AI, you agree to the practices described in this policy.
We may collect the following information:
We use your information to provide and improve our services, create and manage your account, process payments and subscriptions, grant and track credits, prevent fraud and abuse, respond to support requests, and comply with legal obligations.
Payments for credits and subscriptions are handled by trusted third-party payment processors. When you make a purchase, your payment details are submitted directly to these processors, who handle the transaction in accordance with their own privacy policies and applicable security standards (such as PCI-DSS). We receive only limited information needed to confirm your purchase, such as the transaction status and a partial payment reference.
We use cookies and similar technologies to keep you signed in, remember your preferences, and analyze how our website is used. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
We do not sell your personal information. We may share information with service providers (such as payment processors, hosting and analytics providers) who help us operate our services, and when required by law or to protect our rights and the safety of our users.
We retain your account, transaction and usage information for as long as your account is active or as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements.
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, please contact us using the details below. Note that some billing records may need to be retained to meet legal requirements.
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time, including to reflect changes related to payments and billing. We will notify you of any significant changes by posting the updated policy on our website.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at [email protected].